Novavax Medical Information
THIS PAGE IS INTENDED FOR RESIDENTS OF the US ONLY.
If you are a Healthcare Professional in the US, please switch to the Healthcare Professional Medical Information page.
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Request Medical Information
Novavax is unable to provide medical advice regarding your health condition. Please consult your doctor, nurse or healthcare provider, who is in the best position to advise you about the suitability of a particular treatment as they have access to the details of your medical history, as well as information on all medicinal products.
To ask Novavax Medical Information a question about a Novavax product please call
844-NOVAVAX between 8:00AM-8:00PM ET Monday - Friday.
Report an Adverse Event
Report vaccine side effects to the FDA and the Centers for Disease Control and Prevention (CDC) Vaccine Adverse Event Reporting System (VAERS). The VAERS toll-free number is 1‑800‑822‑7967 or report online to https://vaers.hhs.gov/reportevent.html. Please include “Novavax COVID-19 Vaccine, Adjuvanted EUA” in the first line of box #18 of the report form.
Alternatively, adverse events in association with a Novavax product can be reported to Novavax Pharmacovigilance at 844-NOVAVAX between 8:00AM-8:00PM ET Monday - Friday or via the Novavax Adverse Event Reporting Form.
Report a Product Quality Complaint
If you have a product quality complaint related to a physical issue with a Novavax product or its packaging, please report the complaint via ONE of the following ways:
Option 1: Complete and submit a Product Quality Complaint Form by clicking on the button below.
Report a Product Quality Complaint
Option 2: Call 844-NOVAVAX between 8:00AM-8:00PM ET Monday - Friday.